FAQ

How can I order?

As an effort to serve you better, our website is designed to be user friendly. Simply select your item (s), make sure to select any additional options available, select your quantity and add to cart. Please be sure to review your item (s) carefully before adding to cart or placing your order.

Please see below the accepted payment methods.

In order to protect the identity of our customers, we asked that your billing address must match the address on file with your credit card company or your order may be rejected. We reserve the right to require additional forms of identification prior to processing any order. Failure to provide requested information promptly will result in order cancellation.

Why should I buy online?

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

Traceability: You will have easy access to all of your previous orders any time you want.

Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

What information should I input when ordering?

our online ordering system will ask for all the important information you should submit.

What Are The Method of Payments Accepted?

We accept Visa®, MasterCard®, Discover®, American Express®, as well as check cards and ATM cards if they are issued by one of these major credit card companies. We also accept Paypal, however we currently DO NOT accept personal checks, money orders, and wire transfers at this time.

What should I do if the payment is not accepted?

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact us about the problem. We can manage the order manually.

How can I change delivery address?

What are the delivery charges?

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example fast delivery) extra fee will be added to the shipment charges.

What are the terms and conditions?

You can see the terms and conditions here

Do you have the product in stock?

All the products which are shown on our site are available. Order lead time depends on the products and quantities.

How to contact customer service?